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Guide

The Definitive Guide to DOOH for Agencies

A step-by-step operating system for winning pitches and running digital out-of-home (DOOH) campaigns end to end. Read it all here, or get the eBook by email.

By The Neuron TeamUpdated October 20268 chapters~12 min read
Chapter 01

Why online marketing is no longer enough

In today’s hugely competitive digital landscape, agencies are constantly seeking innovative strategies to stay ahead, captivate audiences, and maximize the impact of their clients’ campaigns. That’s no easy feat.

While online channels — particularly social media marketing and SEO — have long been the go-to media for digital agencies, consumer habits have changed, and marketing tactics need to change with them. Chief among the changes: a growing aversion to intrusive online ads, evident in the rising use of ad-blocking software worldwide.

42%

of consumers use ad blockers across mobile and desktop — nearly 1 in 2 ads your clients pay for never see the light of day

$35B

of publisher ad revenue lost to ad blockers in 2020 alone

Even agencies that fight back with ad-block walls only irritate consumers further:

How users react to ad-block walls

Reject the request to disable their blocker
66%
Exit the site immediately
16%
Prefer a lighter ad experience by default
82%

As an agency, delivering the best possible ROI for your clients is crucial — and increasingly, relying solely on traditional online channels isn’t delivering the goods.

Data sources: Vibetrace; Blockthrough / PageFair Adblock Report.

Chapter 02

The opportunity: DOOH’s remarkable growth

Thankfully, there’s a fantastic alternative you can add to your list of services immediately: a digital advertising medium that can’t be blocked, that consumers enjoy and remember, and that delivers high ROI — digital out-of-home advertising.

Global DOOH market size — tripling by 2030

$18.8B
2022
$58.7B
2030

Growing at a CAGR of 11.6% over the forecast period

Data source: Contrive Datum Insights (CDI).

Roadside digital billboards reach audiences at scale — unblockable, unmissable.

In this guide, we take a deep dive into DOOH and reveal how marketing agencies can easily incorporate it into their service offerings to launch impactful, high-value campaigns for their clients — from immense reach and targeting capabilities to the hyper-contextual experiences it delivers, in the right place at the right time.

Chapter 03

What is DOOH advertising?

DOOH is a form of outdoor advertising that reaches target consumers in public spaces through the huge network of digital screens now found in every corner of major towns and cities.

Those screens come in all shapes and sizes

  • Giant digital billboards by the side of the road and urban panels in city centers
  • Screens of every size at transport terminals — train stations and airports
  • Digital screens in and on taxis, trains and buses
  • Digital signage in malls, office buildings, hotels, bars, restaurants, gyms, gas stations, sports arenas and entertainment venues

Place-based DOOH: digital screens reach travelers at airports and transit hubs.

And shoppers respond to them

Online shopping, while growing, still accounts for just 20% of total sales worldwide (Yahoo! Advertising) — the real action is in-person, exactly where DOOH comes into its own. Yahoo’s study of real-world exposure found:

63%

of shoppers recalled noticing digital ad displays they were exposed to

59%

said DOOH improved their shopping experience

56%

purchased an item featured in a DOOH display — 65% of those purchases unplanned

The influence continues beyond the till: 84% of those who noticed a brand through DOOH would consider it again and talk about it with family or friends, and a majority engaged in follow-up activity — sharing on social media, or accessing a coupon or QR code.

Data source: Yahoo! Advertising consumer study.

Chapter 04

Powering up with programmatic DOOH

Today, any marketing agency can easily add DOOH to its services thanks to programmatic DOOH (pDOOH) platforms.

Programmatic DOOH is the automated buying and selling of advertising space on digital displays in physical locations — combining the power of programmatic advertising technology with the reach and impact of out-of-home.

Through programmatic platforms, agencies can target specific audiences in just a few clicks, optimize campaigns in real time, and deliver dynamic, contextually relevant content on screens in malls, on street furniture and on roadside billboards. This data-driven approach gives advertisers greater flexibility, control and effectiveness by leveraging audience insights and real-time data.

Contextual creative in action — the same campaign adapted across roadside and place-based screens.

pDOOH platforms tap into the wealth of anonymized mobile location data now readily available. With it, agencies can craft messages that resonate with specific audience segments — and target those segments in the real world based on real-time locational, demographic and behavioral information. Whether it’s commuters during rush hour or shoppers near retail hotspots, pDOOH delivers the right message to the right people at the right time.

Chapter 05

Why agencies are choosing programmatic DOOH

Agencies that use pDOOH know its power to deliver results.

In JCDecaux’s study Programmatic Digital Out of Home: The Time Is Now, programmatic DOOH was found to be the best channel for delivering on both brand and performance KPIs — beating in-app marketing, social media, print, video, TV and radio.

What agencies value most in pDOOH

  • Measurement — unlike print OOH, pDOOH platforms continuously collect audience data, location-based information and updated environmental data, so campaigns can be measured and optimized.
  • Data-driven execution — informed decisions and highly targeted content for specific groups of people.
  • Audience targeting — plus viewability and operational efficiency.
  • Dynamic personalization — adapting content to audience behavior, preferences and context such as the weather, for relevant, effective campaigns with enhanced reach.

Data source: JCDecaux — Programmatic Digital Out of Home: The Time Is Now.

As the digital marketing space becomes more saturated — and more complicated, with evolving privacy laws and cookie crackdowns — agencies need to broaden their offerings so clients can cut through the noise. From jaw-dropping billboards at Times Square and Piccadilly Circus to place-based screens in malls and bus stations, this flexible, unmissable, unblockable channel could be a game-changer for your business and your clients’.

The great thing: you can start offering programmatic DOOH in just three simple steps.

Chapter 06

Choose the right pDOOH demand-side platform

To offer programmatic DOOH, you need software: a demand-side platform, or DSP.

A DSP is an automated system that lets you bid for and purchase DOOH ad space remotely on behalf of your clients — with no unnecessary negotiations with middlemen or media owners. The platform does everything automatically, much like online programmatic advertising platforms do in the digital world.

How programmatic DOOH buying works

Your agencyplans & bids for clients
→
DSPdemand-side platform
⇆
SSPsupply-side platform
→
Media ownerssell screen time

DSPs connect with SSPs so DOOH buyers and sellers find each other — bids and purchases happen automatically, with no middlemen.

The best DSPs let you fine-tune precisely where and when your clients’ ads go live, under what conditions, and to which audience — families, working professionals, young people, or any other demographic — pinpointing where those audiences will be in relation to DOOH screens at specific moments of the day.

Powerful pDOOH DSPs also let you set criteria for when an ad shows — time of day, day of week, weather conditions — ensuring optimal exposure and maximum ROI for your clients.

Chapter 07

Choose a design platform purpose-built for DOOH

Campaign success is driven primarily by the quality of the creative.

Contribution to sales lift by advertising element

Creative
47%
Reach
22%
Brand authority
15%
Targeting
9%
Recency
5%
Context
2%

Four best practices for DOOH creative

1

Keep messages short and sweet

You have seconds to land your message — especially on billboards people pass at speed. Aim for a message digestible at a glance: about seven words or fewer.

2

Choose readable fonts

Sans-serif fonts read far faster than serifs. Avoid italics and decorative faces that slow the eye.

3

Use bold, non-clashing colors

Contrast is everything: dark background with light text or vice versa. Never white text on a light background.

4

Use single images

One strong image per ad — clutter slows comprehension. Help the consumer digest the information quickly.

Street-level creative done right: one image, short message, bold contrast.

Purpose-built DOOH design software — usually loaded with templates — makes the process extremely efficient and essentially turns you into a DOOH design expert overnight.

Data source: Nielsen creative effectiveness research.

Chapter 08

Launch your new pDOOH service with The Neuron

With a modern DSP and a DOOH design platform ready, you’re fully equipped to add DOOH to your services — it really is that simple. The Neuron provides everything you need to start immediately.

The Neuron is a pDOOH DSP designed specifically for agencies: a programmatic power tool for fast, precision planning and data-driven audience targeting, with easy management and performance tracking. With live data feeds — weather, traffic and flight data — real-time availability of DOOH media, and single-click processes, you can build hassle-free, contextually relevant, hyper-targeted campaigns for your clients in minutes.

With The Neuron, your agency’s new service offering is just a few clicks away.

FAQ

Frequently asked questions

Why should agencies add DOOH to their service line?

Clients already ask for it: DOOH is the fastest-growing slice of out-of-home, and agencies that answer with a plan — inventory, pricing, measurement — win the budget line before competitors do.

Do agencies need programmatic specialists to run pDOOH?

No — modern self-serve DSPs are built for existing media teams; if your team runs paid social, it can run programmatic DOOH.

How should an agency choose a pDOOH platform?

Look for premium inventory access, transparent real-time bidding, audience and trigger targeting, screen-level analytics, and a workflow your team can learn in a day.

How do agencies prove DOOH results to clients?

Screen-level delivery reports plus outcome measures — footfall uplift, brand lift, retargeting response — presented as business outcomes rather than media metrics.

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